Privacy Policy

 

The personal data you provide us when browsing our online store, registering as a user of our services (creating a user account) or placing your order are processed and will be kept in the company’s responsibility file

 

 

What is personal data?

The term “personal data”, as used herein, refers to information of natural persons, whether individuals or professionals, such as name, postal address, e-mail address, contact telephone number, credit card details, etc., which can be used to identify the identity of a customer or visitor of the online store, hereinafter “Personal Data or Data”.Personal data is processed in accordance with Law 4624/2019, Law 3471/2006 and the EU Regulation. 2016/679 as well as the generally applicable Greek and European legislation on personal data protection. What is Personal Data Processing? Processing of Personal Data is the collection, registration, organization, storage, adaptation, alteration, retrieval, information search, use, transmission to third parties, dissemination, association, combination, limitation, deletion and destruction of Personal Data of natural persons. What Data do we collect about you? A) During your visit and navigation in our online store:We do not collect your Data, except what is collected by the cookies that you have allowed to be used with your consent, which are detailed in the Cookies Policy. B) When registering as a user of our services by creating a user account or choosing direct purchase as an unregistered user (guest): Name, Surname, Telephone, Address (including city, region, postal code, country) the mobile phone number, and potentially your ring name and address, email address and password (if registered as a user).In case you wish to issue an invoice, we additionally collect the name of your company, your profession, the Tax Identification Number and the Public Financial Service. In addition, your PayPal account or credit/debit card details may be required to complete the payment. C) We collect preferences and browsing data, that is, we record the products of our online store that you place in the cart or in your favorites or have purchased in the past. D) Also, if you have consented to us sending you informative material (newsletter), we register your e-mail address in the “newsletter mailing list”. What do we process your data for? We collect your Data exclusively for the purposes of the services provided by the online store www.abajourmonamour.gr and in particular for a) the management of the sale of our products, e.g. communicating and informing you about product availability and order progress, executing your order, sending the products to your address, managing your debts to the Company, making returns, providing guarantees, b) compliance with the obligations imposed by the current legislation, e.g. issuing an invoice, c) the customer satisfaction survey, product promotion, periodic sending of newsletters for products and services. What is the legal basis for the processing of your Data by the Company? The processing of customer/user data, communication, billing, shipping, transactions is either done for the execution of the sales contract, or is based on the user’s own consent. Your data, such as the Τax Identification Number  and invoice data is collected and held as part of our compliance with a legal obligation imposed by applicable tax legislation.For your Data related to the sending of newsletters, product promotion, satisfaction research and the use of Cookies, the legality of their processing is based on your consent Who are the recipients of your Data? Recipients of the Data are the absolutely necessary personnel of the Company, who are bound by confidentiality and the companies cooperating with us, which process your Data as Processors on our behalf and in accordance with our ordersWe may share or disclose your Data when you have expressly requested it or when required by law. How do we ensure that Processors respect your Personal Data? The Performers have agreed and contractually committed to the Company:

• to observe confidentiality,
• not to send Data to third parties without the permission of the Company,
• take appropriate security measures,
• comply with the legal framework for the protection of personal data.

 

Do we send your Data abroad?

We do not send your Data outside the European Union (EU). Your Personal Data is only stored and processed within the E.U.

 

When do we delete your Data?

 

The data provided by you will be kept/stored by us only for as long as is necessary to fulfill the purpose for which you have communicated your data to us and in compliance with the written legislative provisions, in any case no longer than 20 years.

If you have given us your express consent to use your personal data for advertising purposes (subscribing to the Newsletter), we will use your data for this purpose until you withdraw your consent. You can withdraw your consent at any time with effect for the future.

We delete the Data collected by Cookies in accordance with the Cookies Policy.

 

How long will we send you informational material?

 

We will only send you newsletters with your consent, as long as your details are on the “newsletter mailing list”, i.e. as long as you have not declared that you no longer wish to receive newsletters

 

Is Your Data Safe?

We are committed to safeguarding your Personal Data. We have taken appropriate organizational and technical measures to secure and protect your Data from any form of accidental or unlawful processing.

 

We use an Electronic Security Certificate (SSL – Secure Socket Layer) to ensure the safe exchange of data between the website and your browser.

These measures are reviewed and amended when deemed necessary

The processing of your Data in any way is permitted only to persons authorized by us, our employees and partners exclusively for the above mentioned purposes.

 

What are your rights?

 

You have the right to access your personal data.

This means that you have the right to be informed by us if we are processing your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the type of your Data we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority

You have the right to correct inaccurate personal data.

If you find that there is an error in your Data you can submit a request to us to correct it (eg correct a name or update a change of address).

You have a right to erasure/right to be forgotten.

You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes or you wish to withdraw your consent in the event that this is the only legal basis.

 

You have the right to portability of your Data.

You can ask us to receive the Data you have provided in human readable form or ask us to transfer it to another controller.

 

You have the right to restrict processing.

 

You can ask us to restrict the processing of your Data pending the consideration of your objections to the processing.

 

You have the right to object to the processing of your Data.

 

You can object to the processing of your Data or withdraw your consent and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right.

 

How can you exercise your rights?

 

If you wish to contact for any issue related to the processing of your Data and the exercise of your rights, you can contact the e-mail address abajourmonamour@gmail.com

When do we respond to your Requests?

 

We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.

If your Requests are manifestly unfounded or excessive in particular due to their repetitive nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the Request .

 

Is automated decision-making/including profiling used when processing your Data?

 

We do not make decisions, nor carry out profiling, based on automated processing of your Data.

 

Where can you go if we breach applicable data protection law?

 

You have the right to submit a complaint to the Personal Data Protection Authority (postal address Kifisias 1-3, PO Box 115 23, Athens, tel. 2106475600, e-mail address (e-mail) contact@dpa.gr), if you consider that the processing of your Personal Data violates the applicable national and regulatory legal framework for the protection of personal data.

 

How will you be notified of any changes to this Policy?

 

We will update this Policy whenever necessary. If there are material changes to the Policy or the way we use your Personal Data, we will notify you either by posting a notice in a prominent place before the changes take effect or by any other convenient means. We encourage you to periodically read this Policy to know how your Data is protected.